From The Build Show.
What makes a great project manager in the residential construction world? Matt and Risinger Build business partner, Tim Hill, sit down to discuss what they’ve come to define as a GREAT project manager. Drawing on years of experience, they identify five essential qualities:
Leadership
Collaboration
Communication
Work Ethic
People Management
Great project managers earn the respect of their teams through fairness, transparency, and deep knowledge. They must also collaborate effectively with everyone involved—from clients and design professionals to subcontractors and suppliers. Strong communication skills are key, with an emphasis on sharing updates early and often, especially when things go wrong. Weekly written progress reports, regular client meetings, and proactive problem-solving help keep projects on track. A solid work ethic is another cornerstone: successful PMs do whatever the project demands, even if that means working late or on weekends. They’re not just clocking hours—they’re taking ownership. People management, the fifth trait, ties everything together. PMs need emotional intelligence, adaptability, and the ability to influence and motivate a wide range of personalities.
Matt and Tim also discuss the value of critical and logical thinking, which underpins all five qualities. They recommend using tools like PSP testing to evaluate applicants’ soft skills and cognitive strengths. Tune in for practical guidance for builders aiming to grow exceptional teams.
Thank you to episode sponsor Viewrail! Learn more at https://www.viewrail.com/
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Huge thanks to our Show sponsors Builders FirstSource, Huber, Pella & Viewrail for helping to make these videos possible! These are all trusted companies that Matt has worked with for years and trusts their products in the homes he builds. We would highly encourage you to check out their websites for more info.
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http://www.Huberwood.com
https://www.pella.com
https://www.Viewrail.com
