From Inside Edition.

A group of tourists found themselves trapped in an elevator in Las Vegas. Melissa Elicio, a nurse from Arizona, was one of the 17 tourists and documented the ordeal. She says there were only four people in the elevator when she got on and as it descended to the lobby, more and more people got on. Security at the Rio Hotel assured them that help was on the way. After 55 minutes, they were rescued by firefighters. The Rio Hotel did not respond to Inside Edition’s request for comment.