From Bloomberg Markets and Finance.
"We’ve made humans follow such rigid instructions that they’ve become bots themselves."
PolyAI CEO Nikola Mrkšić tells Tom Mackenzie that AI will replace the majority of jobs at contact centers
From Bloomberg Markets and Finance.
"We’ve made humans follow such rigid instructions that they’ve become bots themselves."
PolyAI CEO Nikola Mrkšić tells Tom Mackenzie that AI will replace the majority of jobs at contact centers