From Charisma on Command.

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Most apologies, whether public or personal, feel fake because they are. This video breaks down why apologies often miss the mark, how shame gets in the way of real growth, and what it takes to make a genuine, meaningful apology.

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0:00 – Intro
1:30 – The problem
2:28 – How this applies to your life
3:02 – A real apology
3:19 – How can we fix it?
3:54 – The Shame "Hot Potato"
6:14 – The problem with shame
5:52 – Why I made this video
7:34 – The 4 steps to an upright apology
9:26 – How to further improve relationships

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