From UpFlip.
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Taylor Shores and his wife Sonja have created one of the largest gutter installation companies in Washington called High Point Gutter. Having generated $4.4M in 2023, the business is now expected to bring in $6M by the end of this year– all by learning how to install gutters.
Having worked 100 hours every week for a roofing company, only $35 in his checking account and his first daughter on the way, he knew he wanted to be able to do more. Taylor quickly learned that putting in the additional time at another company doesn’t necessarily equal more money in your pocket.
Taylor originally began High Point Gutter as a side business while working as a technician in 2016. When the business began to take off, he was able to put in his notice and focus fully on the business two weeks prior to Thanksgiving.
In this episode, learn the three levels of the gutter cleaning business, how personalized customer service sets them apart from competition, and how automation products and services help scale the business. Taylor also demonstrates that his faith makes a big impact on the life of being a business owner.
Resources:
Gain Access to the Upflip Academy – https://bit.ly/3CzqILR
Get Your FREE Gutter Business Startup Checklist – https://bit.ly/3UYH86K
High Point Gutter – https://www.highpointgutter.com/
Timestamps:
00:00 – Start
00:55 – Background
01:23 – Inspiration behind the biz
02:15 – Income as a side hustle
03:24 – Revenue and margins
03:54 – Winning customers as a newbie
05:07 – Creating roof flashing (in seconds!)
05:51 – Monthly overhead
06:33 – Overcoming challenges
07:34 – Startup costs
08:53 – Fan blitz
12:25 – Safety and proper training
14:11 – Installation vs. Cleaning: Which profits more?
14:52 – The power of an org chart
15:52 – Planning vs. Execution
16:52 – Landing and securing projects
17:19 – Cleaning crew
17:49 – From leads to 10,000 customers… How?!
18:59 – Top-notch customer service
20:30 – Gutter making demo
21:42 – Marketing strategy
23:22 – Learning opportunities (in disguise!)
24:07 – Power-packed learning resources
24:59 – Regrets
26:00 – Building lasting customer relationships
27:44 – Breaking the news to your boss (it’s not that scary!)
29:44 – Mentorship
31:34 – Sacrifices worth making
32:36 – Breaking boundaries
33:12 – Everyone CAN do it
34:19 – Book recommendation
35:00 – Profitable pricing strategy
35:46 – Avoiding a costly “mistake”
37:02 – The devil’s in the details
38:06 – Season-proofing your revenue
39:50 – Juggle multiple hats (and still be effective!)
40:41 – Commercial side
41:56 – Advice to fellow entrepreneurs
43:32 – Outro
#guttercleaning #howtoinstallgutters #gutter
